Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Wholesale availability

We offer wholesale on most all of our items. Please email colleen@wildvioletta.com

Gift wrapping and packaging

Your gift messages are hand written for a personal touch. We offer 3 options of high quality gift wrap for your to select your style.

As most of our orders are sent as gifts, we do not include receipts in our packaging. Gifts are carefully wrapped in tissue paper, sealed with a sticker.

Product Ingredients

All of our ingredients are high quality, and purchased in small batches to ensure we can send the freshest products. We use all natural and organic ingredients and pure essential oils.

Gift Orders

Please make sure you change the shipping address from your to the correct shipping address for your gift orders. We are not able to make changes to the shipping address once we have printed and shipped the order.

We ship from Southern California

Your delivery timing may be effected if you are shipping during peak holidays, during severe weather, or to the East Coast as we ship from California. Please request Priority Mail if standard mail will not satisfy your delivery needs.

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