Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Wholesale availability

We offer wholesale on most all of our items. Please email colleen@wildvioletta.com

Gift wrapping and packaging

We send your gift messages as a hand written note. Packages are wrapped in natural tissue paper. If you would like full gift wrapping, please inquire.

Legal imprint